We offer free next day delivery on the majority of our products. However you may choose a date of delivery once you are in the checkout stage of your order, in this section you can choose a delivery date of your choice. You can also contact our customer services team on 0115 986 7439 for any delivery enquiries you may have.
Free Delivery On All Orders
All orders to mainland UK addresses will be delivered to your door free of charge via a next day delivery service (unless stated otherwise within the delivery tab page). However, there will be charges for certain areas, please see the post code list below. If you live in one of the below post code areas delivery can take up to 3 working days.
Please note we do not deliver to N. Ireland, Channel Islands or any other off shore destinations. We only deliver to mainland UK addresses.
Next Day Delivery
If an item is available for next day delivery the cut off time will be stated on the product page. If the order is made before the cut off time your item will be delivered the next working day.
Please note the couriers can deliver anytime between 8AM -6PM so someone needs to be in at the property to sign for it.
We do not deliver on bank/public holidays.
Alternative Delivery Date
If you do not wish for your item to be delivered the next working day then you can choose a different delivery date during checkout.
Saturday delivery can be arranged for an extra £22. The couriers can deliver anytime from 8AM-4PM on Saturday.
Tracking your order
If you would like to track your order then please see the 'Delivery Status' section of our website. If you then type in your email address and your order reference number you can then track it.
Missed Delivery/ Re-arrange Delivery
If you were not present at your address when delivery attempt was made then the driver will leave a card through your door. On it will be the contact details for your local depot and the consignment number. Please call this number quoting your consignment number and re-arrange another delivery date to suit you. Please note you must contact the couriers within 4 days of receiving the card otherwise they will send the item back to us.
These products will be delivered by a one man delivery company. This means the courier can only deliver the ordered items to the front door of the designated delivery address, if you reside in an apartment or a block of flats, the delivery driver will deliver to the lobby of the building only.
Please understand that the delivery company that offer a 'next day' service are not insured to enter a private premise(s). Please be aware that if you purchase a product on a 'next day' delivery and require assistance with the positioning of the product, you must arrange the assistance yourself.
Please check your item before signing for it. if the packaging looks damaged please put "damaged" next to your name on the drivers PDA/delivery sheet.
If you just sign your name on the PDA/delivery sheet then you have agreed that you have received your item in good condition, therefore any claims raised against the courier for damage will be rejected and HomeArena will not be liable.
Please view the 'Returns Policy' of our website for more information.