Phone : +0115 986 7439
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FAQs

Why are your prices so cheap?

We buy our items direct from factories all over the world, hence there is no ‘middle man’ to take their cut, and we pass this saving on to you the customer.

What type of feedback is there from customers regarding their experience with memory foam mattress?

There are many different feedbacks from customers who use memory foam mattresses but most of the reviews are positive and encouraging. The Majority of customers find memory foam mattresses extremely comfortable and they really appreciate the pressure relieving technology which features in the mattresses. People with back pain and muscle aches found memory foam mattresses to be a great treatment for soothing their body aches and contributing to a harmonious night’s sleep.

What are the pros and cons of sofa beds?

Sofa bed is a multi-functional furniture item that serves you both the functions of bed and sofa and saves you space. Sofa is a better alternative to other space saving sleepers but cannot beat the comfort of a regular bed. It is suggested to buy sofa beds with built-in mattress if you are going to use it on regular basis. Sofa bed is good for singles but not very practical for couples.

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Will you take the bed upstairs?

Please note, due to health and safety reasons, the courier driver can only deliver furniture to your doorstep, he is not allowed to enter your premises!

Is leather bed better than a wooden bed?

Leather beds are better than wooden beds and make your room remarkably stylish and luxurious if you have a contemporary styled home. Leather beds are also ideal if you don’t have a cat or a dog at home as they can scratch the leather surface with their sharp paws. If you want to bring a unique and modern style in your room, leather beds with their sleek design certainly are a fantastic choice.

How will I know if my item has been dispatched?

We will notify you via email when your item has been dispatched; delivery will then be the next working day. If you do not receive your item the next working day please email or call us.

Do you price match?

Yes we price match. Please call us on 0115 9867439 and we can then advise further

Will you assemble the bed?

Sorry, we are unable to offer an assembly service.

What things do you need to consider before purchasing a leather bed?

There are a few factors to consider when buying a leather bed such as the colour, dimensions, design, warranty and the type of leather bed as well. Please read our blog where we have covered all these aspects in detail

How important is the factor of cost?

To many, this might be the single most influencing factor in finalizing the type of bed they end up with. Your pocket size affects your decision of buying a particular bed significantly. So, make sure you find a bed that is able to return you the best value of your investment irrespective of the amount paid in particular.

How good are the qualities of your beds?

Our beds are very high quality. For our leather beds we use PU leather instead of PVC as it is better quality and lasts longer. We buy our beds from the same factories as UK’s biggest high street stores, the quality is the same but the big difference is the price.

What payment methods do you accept?

We accept PayPal and Credit/Debit cards. Credit/Debit card payments can either be made online or taken over the phone.

If I am not happy with my item can I return it for a refund?

For your peace of mind and in compliance with the distance selling law, we offer a 7 day money back guarantee within which, for whatever reason, you may return your item for a full refund (excluding P&P costs) - returned postage must be paid for by the buyer. Please request an RMA number if you wish to return your item, items returned to us without an RMA number will not be processed.

Please note that the item must be returned to us in the condition that it was sent out in along with the correct packaging, so that we can sell it again. If an item is not returned to us in the original condition then we reserve the right not to issue a full refund.

What precautions should be taken to protect your memory foam mattress from damage?

Let your memory foam mattress breathe and come to its full, natural shape before your start using it. Make sure the bed frame is sturdy enough to provide perfect support to your memory foam mattress so that it protects the shape. Protect your mattress with a mattress cover to keep it safe from spills and dirt. Do not let your kids jump on your memory foam mattress and remember to rotate your mattress after every three months.

Which type of mattress is most appropriate for the people with back aches or muscle pains?

Memory Foam Mattress is an ideal choice for those who frequently experience muscle stress and pain in their back. Memory foam is pressure relieving mattress that conforms to your body and contributes to your spinal alignment bringing relief to the pain points of body.

Are all beds any different or same?

Though the underlying purpose of a good night’s sleep might apply on all beds universally, but not all of them cater it alike. Some beds focus on providing different firmness levels like soft and firm to help people get a better, comfortable and healthier sleep, while some focus on design and finishing of the bed to make it an absolute centrepiece. You also get specialized features in some beds like adjustable bases and wheels for convenient movement. Features like these also need to be considered before starting the shopping process.

Are leather sofa beds easy to maintain as compared to fabric sofa beds?

Leather sofa beds are good and handy from cleaning point of view while fabric sofa beds have fibres which absorb stain and dirt deep inside and require heavy rubbing to wash off. A leather sofa bed is good for you if you don’t have animals at home as they can damage the leather surface and repairing the ripped leather covering is a challenging task. The fabric surface is sturdier and cannot be ragged easily and if damaged, can easily be repaired.

What happens if my item arrives damaged?

Please do not sign for the item and ask the driver to take it back. We will then send you a brand new item. Or if you have signed for item, please mention that it was “damaged” on the drivers’ electronics PDA/delivery sheet next to your signature. If the item is not signed for as damaged then you have agreed that it was received in “good condition”, therefore we cannot then launch a claim against the couriers for damaged goods.

If an item does arrive damaged please notify us within 3 working days otherwise we cannot file a complaint with the couriers.

What should I know before I start looking for a new bed?

You should have a broader idea of how do you want to furnish your home, along with a sense of awareness about what type of furniture would best suit your current home decor theme. Factors like material of the bed, design, style and colour should all be considered before commencing the bed buying process. For detailed information, consult our comprehensive .

Is a leather bed better than a fabric bed?

Both the bed types are good in terms of durability and quality. It depends on your life and what serves you the best. A leather bed is good for you if you don’t have kids or pets like a cat or a dog at home as they can damage the leather covering. The surface of a fabric bed is sturdier and cannot be ripped easily or damaged, and can easily be repaired.

Is a sofa bed comfortable and supportive enough to use regularly as a bed?

Sofa beds may not serve as perfectly if you are planning to use it regularly as a bed. Sofa beds are made for temporary use and cannot replace the comfort of a regular bed. I would not encourage using a sofa bed frequently as a bed as they will not provide as much comfort and support as a regular bed. Sofa beds possess a convertible mechanism which you will need to operate in order to make the sofa into a bed and then back into a sofa which is not always practical.

What are some important points to consider while choosing the right sofa bed?

You need to set your budget and compare different prices of sofa beds online. The sofa bed should possess easy to operate mechanism and its dimensions (both as sofa and bed) should be in accordance with the size of your room. The density and material of the mattress should also be checked while choosing the right sofa bed for you.

What is the best way to keep leather beds well protected?

Your bedroom should be properly maintained cleaned and a leather protector should be used to keep your leather bed safe from spills. Your leather bed should not be kept under direct sun light as it can cause cracks by hardening the surface. Keep your leather bed in a balanced temperature and away from the reach of pet’s paws and other sharp objects.

What is the difference between an air mattress and a memory foam mattress?

Air mattresses possess either small multiple air filled pockets throughout the mattress or a single air filled core across the mattress. The mattress also provides an option to alter the firmness of the mattress according to your needs by filling or removing air easily. Memory foam mattresses are constructed using NASA technology and are crafted with synthetic foam which forms to your body shape to provide support to pressure points and reverts back to its natural shape as you leave the bed.

Which memory foam mattress is the best?

This depends on quite a few factors as each person is different and has different needs. What we really need to find out is the size you require, how thick the mattress needs to be, the density you need and what type of cover you need. We can then recommend the best memory foam mattress for you

What is the best cleaner to clean leather bed surfaces safely?

There is a variety of cleaners available in the market for leather cleaning but not all of them are reliable and safe to use. Make sure you use quality leather cleaners free of toxic chemicals to avoid any harm to your leather bed. Some reliable and high quality leather bed cleaners are Prochem Leather Cleaner, Weiman® Leather Cleaner & Polish, EZY Care Leather Cleaner, Crypton Leather Cleaners and CPR Cleaner & Conditioner. The quality cleaning products will not only protect the leather surface of your frame but ensure that your bed glistens and conveys a touch of sophisticated glamour.

Is sofa bed better than futon?

It depends on your priorities to determine which one serves you the best. If your major concern is comfort and appearance, then sofa bed is the best option for you. If your top concern is saving space, then futon with its slim built will serve you better.

When will I received my item?

If an item is purchased before 4:00PM Monday-Friday then it will be sent the same day for next day delivery. All orders dispatched on Friday will arrive the following Monday.

All orders placed after 4:00PM on Friday will be sent the following Monday for delivery on Tuesday, along with all order placed on the weekend.

Do you deliver on weekends?

Yes we can arrange weekend delivery for you for an extra £10.

What points should we consider while opting for the best sofa bed?

The best sofa bed should equally satisfy you with both the quality and comfort. Make sure the sofa you are opting for is made of best quality material and provides you utmost comfort whilst using it as a sofa or bed. The sofa bed should fit well with the size of your room so make sure you check the dimensions of the sofa bed to make sure it will fit.