Phone : +0115 986 7439
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FAQs

If I am not happy with my item can I return it for a refund?

For your peace of mind and in compliance with the distance selling law, we offer a 7 day money back guarantee within which, for whatever reason, you may return your item for a full refund (excluding P&P costs) - returned postage must be paid for by the buyer. Please request an RMA number if you wish to return your item, items returned to us without an RMA number will not be processed.

Please note that the item must be returned to us in the condition that it was sent out in along with the correct packaging, so that we can sell it again. If an item is not returned to us in the original condition then we reserve the right not to issue a full refund.

What is the difference between an air mattress and a memory foam mattress?

Air mattresses possess either small multiple air filled pockets throughout the mattress or a single air filled core across the mattress. The mattress also provides an option to alter the firmness of the mattress according to your needs by filling or removing air easily. Memory foam mattresses are constructed using NASA technology and are crafted with synthetic foam which forms to your body shape to provide support to pressure points and reverts back to its natural shape as you leave the bed.

What is the best cleaner to clean leather bed surfaces safely?

There is a variety of cleaners available in the market for leather cleaning but not all of them are reliable and safe to use. Make sure you use quality leather cleaners free of toxic chemicals to avoid any harm to your leather bed. Some reliable and high quality leather bed cleaners are Prochem Leather Cleaner, Weiman® Leather Cleaner & Polish, EZY Care Leather Cleaner, Crypton Leather Cleaners and CPR Cleaner & Conditioner. The quality cleaning products will not only protect the leather surface of your frame but ensure that your bed glistens and conveys a touch of sophisticated glamour.

When will I received my item?

If an item is purchased before 4:00PM Monday-Friday then it will be sent the same day for next day delivery. All orders dispatched on Friday will arrive the following Monday.

All orders placed after 4:00PM on Friday will be sent the following Monday for delivery on Tuesday, along with all order placed on the weekend.

Are all beds any different or same?

Though the underlying purpose of a good night’s sleep might apply on all beds universally, but not all of them cater it alike. Some beds focus on providing different firmness levels like soft and firm to help people get a better, comfortable and healthier sleep, while some focus on design and finishing of the bed to make it an absolute centrepiece. You also get specialized features in some beds like adjustable bases and wheels for convenient movement. Features like these also need to be considered before starting the shopping process.

What are the major issues of leather beds that majority of the consumers encountered with?

Leather bed is a good investment though, but there are some cases where little knowledge about leather bed maintenance and wrong purchase decision of consumers gave them hard time and they encountered with problems like leather peeling, fading and cracking.

Do you deliver on weekends?

Yes we can arrange weekend delivery for you for an extra £10.

Is sofa bed better than futon?

It depends on your priorities to determine which one serves you the best. If your major concern is comfort and appearance, then sofa bed is the best option for you. If your top concern is saving space, then futon with its slim built will serve you better.

What payment methods do you accept?

We accept PayPal and Credit/Debit cards. Credit/Debit card payments can either be made online or taken over the phone.

What are the benefits of Sofa Beds?

Sofa beds save you space and maintain the beauty of your room with their trendy look. Sofa beds are a fantastic alternative to regular sofa’s and serve your living room with same perfection along with beneficial dual functions. Sofa Beds are ideal for apartments or smaller homes to accommodate guests for a night stay. Sofa beds are sturdy and durable and serve you for years to come.

Are there any negative aspects to leather beds?

Yes, in spite of many good aspects of Leathers beds, there are some common drawbacks of this product too. Real leather beds can be an expensive investment (faux leather is a cheaper alternative). Moreover, leather material is prone to rips, staining and discolouration if not properly cared for.

Which type of mattress is most appropriate for the people with back aches or muscle pains?

Memory Foam Mattress is an ideal choice for those who frequently experience muscle stress and pain in their back. Memory foam is pressure relieving mattress that conforms to your body and contributes to your spinal alignment bringing relief to the pain points of body.

How will I know if my item has been dispatched?

We will notify you via email when your item has been dispatched; delivery will then be the next working day. If you do not receive your item the next working day please email or call us.

What things do you need to consider before purchasing a leather bed?

There are a few factors to consider when buying a leather bed such as the colour, dimensions, design, warranty and the type of leather bed as well. Please read our blog where we have covered all these aspects in detail

What should I know before I start looking for a new bed?

You should have a broader idea of how do you want to furnish your home, along with a sense of awareness about what type of furniture would best suit your current home decor theme. Factors like material of the bed, design, style and colour should all be considered before commencing the bed buying process. For detailed information, consult our comprehensive .

Is a leather bed better than a fabric bed?

Both the bed types are good in terms of durability and quality. It depends on your life and what serves you the best. A leather bed is good for you if you don’t have kids or pets like a cat or a dog at home as they can damage the leather covering. The surface of a fabric bed is sturdier and cannot be ripped easily or damaged, and can easily be repaired.

How much a memory foam mattress satisfies the customer?

If you choose the density of your memory foam mattress wisely it will serve you well for years to come. These types of mattresses have an odour problem experienced commonly customers but they can easily be aired away by placing them at an open place for a day. You can go through the reviews of customers to get an idea what type of problems they usually face with memory foam mattresses.

What precautions should be taken to protect your memory foam mattress from damage?

Let your memory foam mattress breathe and come to its full, natural shape before your start using it. Make sure the bed frame is sturdy enough to provide perfect support to your memory foam mattress so that it protects the shape. Protect your mattress with a mattress cover to keep it safe from spills and dirt. Do not let your kids jump on your memory foam mattress and remember to rotate your mattress after every three months.

What are some common features of a quality leather bed?

A quality leather bed serves the customer with its multiple qualities; it should be beautiful in its appearance, sturdy in its make and durable when served. Leather beds are also available with storage space solution and entertaining functionalities. You can go through our blog containing 5 best leather beds to learn the features of quality leather beds in detail.

Do you deliver in the evenings?

Unfortunately our couriers only deliver between 8AM-6PM

Is a sofa bed comfortable and supportive enough to use regularly as a bed?

Sofa beds may not serve as perfectly if you are planning to use it regularly as a bed. Sofa beds are made for temporary use and cannot replace the comfort of a regular bed. I would not encourage using a sofa bed frequently as a bed as they will not provide as much comfort and support as a regular bed. Sofa beds possess a convertible mechanism which you will need to operate in order to make the sofa into a bed and then back into a sofa which is not always practical.

Why are your prices so cheap?

We buy our items direct from factories all over the world, hence there is no ‘middle man’ to take their cut, and we pass this saving on to you the customer.

What are the important points to consider while replacing the sofa bed mattress?

You need to take correct measurements of your sofa bed frame to get the new mattress in a perfect size. You should also search online to determine the type of mattress you want for your sofa bed as there are different variations of replacement mattresses for sofa beds.

What are some important points to consider while choosing the right sofa bed?

You need to set your budget and compare different prices of sofa beds online. The sofa bed should possess easy to operate mechanism and its dimensions (both as sofa and bed) should be in accordance with the size of your room. The density and material of the mattress should also be checked while choosing the right sofa bed for you.

Is there any easy method to repair scratches on leather beds at home?

Yes, you can repair small and less deep scratches on leather bed by following some easy techniques at home. Make sure to be very careful while applying the methods on your leather bed so it doesn’t turn to further damage and tears. Just go through this blog that has brought some easy methods for you to repair your leather bed scratches at home.

What points should we consider while opting for the best sofa bed?

The best sofa bed should equally satisfy you with both the quality and comfort. Make sure the sofa you are opting for is made of best quality material and provides you utmost comfort whilst using it as a sofa or bed. The sofa bed should fit well with the size of your room so make sure you check the dimensions of the sofa bed to make sure it will fit.

What are different types of beds?

You can segregate types of bed on basis of style as well as the material they are made from. Some most common types include: Bed Types Based on Material Based on material of the bed, you have Wooden Beds, Metal Beds, Real Leather Beds, Faux Leather Beds and Fabric Beds. Bed Types Based on Style Based on style, you have Storage Beds, Guest Beds, Sleigh Beds, Children and Bunk Beds, Sofa Beds and Day Beds. Are beds available in different sizes? Different people need different bed sizes according to their physical needs or sleeping habits and preferences. That is why we offer beds in all sizes ranging from small single to super king size. The sizes offered are: Small Single, Single, Small Double, Double, King Size, Super King Size.

Which memory foam mattress is the best?

This depends on quite a few factors as each person is different and has different needs. What we really need to find out is the size you require, how thick the mattress needs to be, the density you need and what type of cover you need. We can then recommend the best memory foam mattress for you

How important is the factor of cost?

To many, this might be the single most influencing factor in finalizing the type of bed they end up with. Your pocket size affects your decision of buying a particular bed significantly. So, make sure you find a bed that is able to return you the best value of your investment irrespective of the amount paid in particular.

What happens if I am not in when a delivery attempt is made?

The couriers will leave a card through the door for you to call them and arrange a re-delivery date suitable to you.