Customer Service

If you have a question regarding your order or would like to enquire about a product, then you can do this via the below methods:

  • 1- By calling us on 0115 7842191 (lines are open Monday-Friday 9AM till 5PM)
  • 2- By emailing us on
  • 3- Live chat- link is on the bottom right of our website and you can easily chat to a customer support representative

Please note our office hours are Monday-Friday 9AM till 5PM. We are closed on weekends and on public holidays